Student Support

Student Support

Information, Advice & Guidance

All new and prospective learners are at the heart of the London Business College and your welfare is priority. Here are just a few ways that the College will aid and support you for the duration of your studies. Our aim is to provide you with the best unbiased objective support to help you make the most suitable informed choice.

 Resources

A well-stocked Library with a good selection of books and reference material relevant to all programmes studied at the College. The College Computer Lab is equipped with high-speed broad enabled PCs for students to access the internet for free, to send and receive e-mails, and use a wide range of software.

Programmes

The London Business College has a range of courses which are all underpinned by a good Information Advice and Guidance service to help you make the right choice.

Staff are trained to be impartial and treat the students views with confidentiality. The process is focused on the needs and interests of the individual, whose interests are paramount. We believe that all learners have equality of opportunity to participate in activities which can lead them to success. If there is any point which the student feels is not clear there is a feedback form provided and also a suggestion box in the reception area. All views are treated with respect. We make every effort for our courses to be accessible but if you feel you need extra assistance please contact your tutor or any other member of staff. Your concern will be dealt with politely and confidentially.

From certificate, diploma, associate degree, to degree level and up, our administration department will be happy to take you through our portfolio of courses to help you target a programme that best suits you.

Publicly funded courses are sometimes offered to students who are eligible under the rules outlined by a funding body like the Skills Funding Agency, London Development Agency and the European Social Fund. The courses cover mainly vocational training and qualifications which start at Entry Level and progress to Level 3. Subject areas cover ESOL, Literacy, Numeracy, Business Administration, Computing, Customer Service, English, Team Leading and Management.
 

Health care

Health treatment is offered free of charge to British citizens and overseas students attending full-time courses, although a charge is made for dental and optical treatment. Students are advised to register with a general practitioner and dentist as a matter of priority.

Social Programmes

We have a vibrant student population with many activities for you to take part in. Students are encouraged to set up social groups and join together to create share experiences. The College regularly arranges tours to attractions and historic monuments and also have corporate links for working experience.

Financial

For students requiring a bank account in the UK, the College will provide a letter confirming your student status.

If you need to pay your fees in instalments this can be discussed at your induction and arrange a suitable easy payment plan.

Local Council Tax is payable for most residents of the UK but as an international student you are exempt.

Language

English may not be the first language of many students, so, at the London Business College, we provide in-house English language classes to maximise their full academic potential. If you need some help with your English, schemes are available to improve your skills before you begin your studies in Britain.
 

Oyster

Oyster is a scheme run by Transport for London that enables you to use public transport with a prepaid pass. We will help you fill in the forms and guide you to the necessary ticket offices.

Affordable travel cards provide students with a 30' discount to take advantage of rail, bus and underground services.

Tutor Support

All students at London Business College receive tutor support face to face and by email. We take pride in the fact that communication channels are always open. Any issues with course work or College matters are dealt with promptly and within 2 working days.

Child Care

The London Borough of Greenwich has good links with child care and support services. If you would like a leaflet please pick one up from reception or for further information ask at reception.

Immigration Issues

With a good history of educating international students we have a lot of experience with VISA and immigration issues. For help on any matter, please arrange an appointment with the Registrar at reception, and if it is of an urgent nature please emphasise this when making your appointment. If you need a Solicitor we have reliable contacts in the legal profession who can respond to your need.

Adult Grants

You could get financial help towards the costs of your course, and related costs like travel and childcare. The help you can get will depend on a range of factors - including your personal circumstances and the course you're doing.

Students must be resident in the UK/EU and have lived in England for the three years preceding the start of the course.

For more information speak to the College Training Manager or look at www.direct.gov.uk
 

 

Airport pick-up

If you are arriving in the UK for the first time, a member of staff can meet you up at the airport. To do so, you must inform the Registrar of your flight details and time as soon as possible. This should include the airline, flight number, date and time of departure and arrival, and flight cancellation. Students will pay the cost of transport.

Initial Assessment Process

When you first start on your journey to a qualification or improving your skills and knowledge we will initially carry out an assessment. This will tell us if you need any additional support with your course, special access to the premises, assistance with using a computer because of a disability, or even a little more time than usually required. This assessment will be confidential. If you have any issues after the assessment please ask to speak to the Training Manager.

Referral Service

In the case of the College not being able to fully assist you we will always signpost you to another appropriate provider. This may be because we don’t provide the course that matches your requirements, you need childcare, health issues, financial advise or help from your local Councillor.